Privacy Policy

Introduction to Our Privacy Policy

lunorivenex is committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information you provide directly to us and information automatically collected through your use of our services.

Personal Information

  • Contact details (name, email address, phone number, postal address)
  • Financial information relevant to our consultations
  • Communication preferences and service feedback

Usage Data

  • Website interaction data and page views
  • Device information and browser type
  • IP address and geographical location

How We Use Your Information

We use collected information for the following purposes:

  • To provide and maintain our financial planning services
  • To communicate with you about our services and respond to enquiries
  • To improve our website and service offerings
  • To comply with legal obligations and protect our rights

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Lawful Basis: We process your data based on your consent, legitimate interests in providing our services, and compliance with legal obligations.

How We Share Your Information

We may share your information in the following circumstances:

  • With service providers who assist in delivering our services
  • When required by law or to protect our legal rights
  • With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Your Privacy Rights

You have several rights regarding your personal information:

  • Right to access, update, or delete your personal information
  • Right to restrict or object to processing of your data
  • Right to data portability and withdraw consent
  • Right to lodge a complaint with supervisory authorities

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website.

For detailed information about our cookie usage, please refer to our Cookie Policy. Cookie Policy

Children's Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "last updated" date.

Contact Us About Privacy

If you have questions about this Privacy Policy or our privacy practices, please contact us at contact@lunorivenex.com or +44 988-142-143.

Email: contact@lunorivenex.com

Phone: +44 988-142-143

Address: 15 Victoria Street, London SW1H 0ET

Last updated: September 15, 2025